BusinessPlans, Inc. – myBenefitStatements Announce Survey Results
MIAMISBURG, OH (September 27, 2011) – BusinessPlans, Inc. - myBenefitStatements today announced the results of its 2010-2011 Annual Client Survey. myBenefitStatements was recognized for its high level of customization and overall design features, as well as for its commitment to personal service and smooth processes.
Of the clients that responded to the survey, 100% said that they would recommend myBenefitStatements’ services! This is no surprise to myBenefitStatements, which has been in the business of producing total compensation or benefit statements for over 25 years and often receives unprompted accolades and referrals from its clients.
myBenefitStatements asked survey participants to rate their satisfaction in a number of areas using a five-point scale ranging from “Very Dissatisfied” to “Very Satisfied”. The following is a list of the results of those respondents who are “Very Satisfied”.
- Set-Up Phone Meeting
- Customization of Statement Design
- Implementation Process
- On-time Delivery of Statements
- The Finished Project
The dedicated Project Managers myBenefitStatements assigns to clients were also graded – with over 90% of the responses being “Very Satisfied” for all areas scored. Along with graded scores, survey participants were given the opportunity to share “…anything else we should know…” about myBenefitStatements. Here’s a sampling of what a few clients had to say.
“The process was so easy with myBenefitStatements! My project manager was so easy to work with. I have never done statements before and he had great suggestions, was easy to get a hold of and delivered on what he said he could do! I don’t know that I would have done statements if the process hadn’t been this easy.” – Sr. Benefits Specialist, Denver, CO
“The process is already so easy and effective… We could not be happier with the product and project manager. The process is so simple and the statements are very cost effective that we have been 100% satisfied with it every year.” – Human Resources Specialist, Indianola, MS
“Great experience. Working with my project manager was easy, efficient, and he took the time to understand our benefits. He was easy to work with and went out of his way to meet deadlines and was always easily accessible for questions.” – HR Consultant, Portland, OR
myBenefitStatements, like all the divisions of BusinessPlans, Inc., is all about providing high-quality results and staying true to the BusinessPlans’ mission of Happy Employees, Happy Employers™ – which means the company is always looking for ways to innovate and improve services in an effort to better serve our clients. “We’ve just raised the bar,” said Craig Schrolucke, Director of Marketing and Innovation. “With the installation of a state-of-the-art printer solution, myBenefitStatements’ clients will see unparalleled results in our final products when compared to others in the industry.”
About BusinessPlans, Inc.
Located in Miamisburg, Ohio for more than 25 years, BusinessPlans, Inc. has been building relationships with companies throughout the U.S. by offering pre-tax employee benefits, COBRA administration and communication solutions through their three divisions:
myBenefitStatements – Charts, graphs and tables are just a few of the ways myBenefitStatements personalizes employee total compensation statements. However, myBenefitStatements is more than just a total compensation statement provider – it is a one-stop provider for customized employee communications! www.myBenefitStatements.com
myCafeteriaPlan® – myCafeteriaPlan professionals help to design a plan tailored to company needs. Whether a company is looking for a simple Premium Only Plan, a Flexible Spending Account, a Medical Reimbursement Plan, Retiree billing, a Health Reimbursement Arrangement, Health Savings Account or a Qualified Transportation Plan, clients and participants will receive responsive, reliable and knowledgeable administrative services. www.myCafeteriaPlan.com
myCobraPlan – As a comprehensive COBRA Administrator, myCobraPlan provides clients and participants peace of mind about COBRA eligible benefits. myCobraPlan focuses on the administrative details, allowing clients time to focus on mission critical projects. www.myCobraPlan.com