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myBenefitStatements Announce Survey Results

BusinessPlans, Inc. – myBenefitStatements Announce Survey Results

MIAMISBURG, OH (September 27, 2011) – BusinessPlans, Inc. -  myBenefitStatements today announced the results of its 2010-2011 Annual Client Survey. myBenefitStatements was recognized for its high level of customization and overall design features, as well as for its commitment to personal service and smooth processes.

Of the clients that responded to the survey, 100% said that they would recommend myBenefitStatements’ services! This is no surprise to myBenefitStatements, which has been in the business of producing total compensation or benefit statements for over 25 years and often receives unprompted accolades and referrals from its clients.

myBenefitStatements asked survey participants to rate their satisfaction in a number of areas using a five-point scale ranging from “Very Dissatisfied” to “Very Satisfied”. The following is a list of the results of those respondents who are “Very Satisfied”.

  • Set-Up Phone Meeting
  • Customization of Statement Design
  • Implementation Process
  • On-time Delivery of Statements
  • The Finished Project

The dedicated Project Managers myBenefitStatements assigns to clients were also graded – with over 90% of the responses being “Very Satisfied” for all areas scored. Along with graded scores, survey participants were given the opportunity to share “…anything else we should know…” about myBenefitStatements. Here’s a sampling of what a few clients had to say.

“The process was so easy with myBenefitStatements! My project manager was so easy to work with. I have never done statements before and he had great suggestions, was easy to get a hold of and delivered on what he said he could do! I don’t know that I would have done statements if the process hadn’t been this easy.” – Sr. Benefits Specialist, Denver, CO

“The process is already so easy and effective… We could not be happier with the product and project manager. The process is so simple and the statements are very cost effective that we have been 100% satisfied with it every year.” – Human Resources Specialist, Indianola, MS

“Great experience. Working with my project manager was easy, efficient, and he took the time to understand our benefits. He was easy to work with and went out of his way to meet deadlines and was always easily accessible for questions.” – HR Consultant, Portland, OR

myBenefitStatements, like all the divisions of BusinessPlans, Inc., is all about providing high-quality results and staying true to the BusinessPlans’ mission of Happy Employees, Happy Employers™ – which means the company is always looking for ways to innovate and improve services in an effort to better serve our clients. “We’ve just raised the bar,” said Craig Schrolucke, Director of Marketing and Innovation. “With the installation of a state-of-the-art printer solution, myBenefitStatements’ clients will see unparalleled results in our final products when compared to others in the industry.”

About BusinessPlans, Inc.
Located in Miamisburg, Ohio for more than 25 years, BusinessPlans, Inc. has been building relationships with companies throughout the U.S. by offering pre-tax employee benefits, COBRA administration and communication solutions through their three divisions:

myBenefitStatements – Charts, graphs and tables are just a few of the ways myBenefitStatements personalizes employee total compensation statements. However, myBenefitStatements is more than just a total compensation statement provider – it is a one-stop provider for customized employee communications! www.myBenefitStatements.com

myCafeteriaPlan® – myCafeteriaPlan professionals help to design a plan tailored to company needs. Whether a company is looking for a simple Premium Only Plan, a Flexible Spending Account, a Medical Reimbursement Plan, Retiree billing, a Health Reimbursement Arrangement, Health Savings Account or a Qualified Transportation Plan, clients and participants will receive responsive, reliable and knowledgeable administrative services.  www.myCafeteriaPlan.com

myCobraPlan – As a comprehensive COBRA Administrator, myCobraPlan provides clients and participants peace of mind about COBRA eligible benefits. myCobraPlan focuses on the administrative details, allowing clients time to focus on mission critical projects. www.myCobraPlan.com

Contact:

Craig Schrolucke

BusinessPlans, Inc.

Craigs@BusinessPlansInc.com

937.865.6501

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Keeping your best employees when the economy improves

Employee job dissatisfaction is running high these days, meaning that, as the economy recovers, they are more likely to seek new employment opportunities. This finding, from a MetLife survey, indicates employers would be well-advised to work now on strategies geared toward improving employee loyalty and retention down the road.

The MetLife survey, its 9th Annual Study of Employee Benefit Trends, reports that upwards of one in three employees hopes to be working elsewhere in the next 12 months. The specific percentage varies from 34% to 38%, depending on company size. Given this inclination to bolt from their current employers, it’s not surprising to see that the percentage of employees who express a very strong sense of loyalty to their current employer has dipped below 50% (now 47%, compared with 59% in 2008). The percentage of employees who feel their company has a very strong sense of loyalty to them has dropped to 33% (from 41% in 2008).

Employers, understandably focused on recession-related business issues, remain unaware of this change in employee perception. From 2008 to 2010, a consistent 57% say they have a very strong sense of loyalty to their employees, and half consistently say their employees have a very strong sense of loyalty to them.

Employers need to be aware of changing employee sentiment, and act now to avoid having to face significant retention issues when the economy improves. As the economy rebounds and business picks up, companies can least afford to lose staff, particularly top performers. Consider a few of the following steps that companies can be taking today to address this:

  • Identify top performers and other employees who, for various reasons, you would hate to lose.
  • Make whatever tweaks you can afford to the compensation packages of these employees.
  • Employee loyalty isn’t created by money alone. Nurture an “all for one and one for all” attitude, by providing access to owners and executives, fostering teamwork, and making corporate strategies and mission a shared vision to the extent possible.
  • Look for non-monetary ways to compensate employees, like offering more flexible schedules where possible.
  • Show employees that their company appreciates them, through individual and group recognition.
  • Make the workplace a place where employees want to be, by cultivating a positive, mutually supportive corporate culture.
  • Invest in employee training, giving workers the opportunity to advance and your company better and more productive performers.

As the MetLife survey states, “A loyal and satisfied workforce is part of the foundation of business growth. Widening cracks in this foundation may force employers to pay a price in reduced retention and productivity when the job market improves.” Avoid this potentially expensive price tag for your company tomorrow, by attending to issues of employee loyalty, satisfaction and morale today.

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